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Title
Text copied to clipboard!Community Management Team Leader Psychologist
Description
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We are looking for a Community Management Team Leader Psychologist to join our organization and play a pivotal role in guiding, supporting, and developing our community management teams. In this position, you will combine your expertise in psychology with strong leadership skills to foster a healthy, productive, and positive work environment. You will be responsible for overseeing the well-being of both the community managers and the communities they serve, ensuring that mental health and interpersonal dynamics are prioritized and effectively managed.
As the Community Management Team Leader Psychologist, you will design and implement strategies to enhance team cohesion, resolve conflicts, and promote resilience among team members. You will provide psychological support, conduct regular check-ins, and facilitate training sessions focused on communication, stress management, and emotional intelligence. Your role will also involve collaborating with other departments to align community engagement initiatives with organizational goals and values.
You will be expected to assess team performance, identify areas for improvement, and develop action plans to address challenges. Additionally, you will serve as a resource for crisis intervention and provide guidance on managing difficult situations within the community. Your insights will help shape policies and best practices that prioritize mental health and foster a supportive environment for both staff and community members.
The ideal candidate will have a background in psychology, experience in team leadership, and a passion for community engagement. Strong communication, empathy, and problem-solving skills are essential, as is the ability to work collaboratively in a dynamic and diverse setting. If you are committed to making a positive impact on both individuals and communities, we encourage you to apply for this rewarding and impactful role.
Responsibilities
Text copied to clipboard!- Lead and mentor the community management team.
- Provide psychological support and guidance to team members.
- Develop and implement strategies for team cohesion and well-being.
- Conduct regular check-ins and mental health assessments.
- Facilitate training sessions on communication and stress management.
- Resolve conflicts and mediate interpersonal issues within the team.
- Collaborate with other departments on community initiatives.
- Monitor and evaluate team performance and morale.
- Develop crisis intervention protocols and provide support during incidents.
- Shape policies and best practices for mental health in community management.
Requirements
Text copied to clipboard!- Master’s degree or higher in Psychology or related field.
- Proven experience in team leadership or management.
- Strong background in community management or engagement.
- Excellent communication and interpersonal skills.
- Experience in conflict resolution and crisis intervention.
- Ability to design and deliver training sessions.
- Empathy, patience, and strong problem-solving abilities.
- Ability to work collaboratively in a diverse environment.
- Knowledge of mental health best practices.
- Certification or licensure as a psychologist (preferred).
Potential interview questions
Text copied to clipboard!- What experience do you have in leading teams?
- How have you supported team members’ mental health in the past?
- Describe a time you resolved a conflict within a team.
- What strategies do you use to promote team cohesion?
- How do you handle crisis situations in a community setting?
- What training topics do you consider essential for community managers?
- How do you measure the well-being of your team?
- What is your approach to fostering diversity and inclusion?
- How do you balance organizational goals with team needs?
- Why are you interested in this role?
